Privacy Policy

1. Who we are

IndoNaturalResins ("we", "us") is a bulk exporter of lac, shellac, guar gum and natural resins with head office at Priyamvada Sadan, J Sector, Kankarbagh, Patna – 800020 and factory / nodal office at Nardiganj Main Road, Nawada – 805109, Bihar, India. This policy covers information collected through indonaturalresins.com.

2. Information we collect

• Enquiry details you submit through our quote or contact forms: name, company, country, business email, product interest, quantity and message.
• Communication records when you email us or message us on WhatsApp.
• Usage data collected by our analytics tool (pages visited, approximate location by country, device type). We do not use this data to identify individuals.

3. How we use it

• To prepare and send the quotation or answer you requested.
• To follow up on your enquiry and manage any resulting order, shipment and documentation.
• To improve the website based on aggregate usage patterns.

We do not sell your information, and we do not send marketing email unless you have asked us to keep you updated.

4. Where your data goes

Form submissions are delivered to our export team by email and stored in our enquiry records so we can respond and keep order history. Data may be processed by the service providers that run our website hosting, form delivery and analytics; each acts only on our instructions.

5. Retention

Enquiry records are kept for as long as needed to serve you as a customer or prospective customer, and to meet export documentation and accounting obligations under Indian law.

6. Your rights

You may ask us at any time to see, correct or delete the personal information we hold about you. Write to export@indonaturalresins.com and we will respond within a reasonable period.

7. Cookies & analytics

This site uses only the cookies required for basic operation and privacy-respecting analytics. We do not run advertising trackers.

8. Changes to this policy

If we change this policy, the updated version will be posted on this page with a new "last updated" date.

9. Contact

Questions about this policy: export@indonaturalresins.com · IndoNaturalResins, Priyamvada Sadan, J Sector, Kankarbagh, Patna – 800020, Bihar, India.